Terms of Service

Agreement to Terms

By accessing or using VCAN Fitness services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

Services Provided

VCAN Fitness provides:

• Fascial Stretch Therapy (FST) sessions
• Personal training services
• Small group fitness training
• Fitness consultation and assessment
• Nutritional guidance and support

Client Responsibilities

Health Disclosure

You must:

• Provide accurate and complete health information
• Disclose any medical conditions, injuries, or limitations
• Inform us immediately of any changes to your health status
• Obtain medical clearance if recommended
• Follow all safety instructions and guidelines

Participation Requirements

Clients agree to:

• Arrive on time for scheduled sessions
• Wear appropriate athletic attire
• Follow trainer instructions and safety protocols
• Respect facility rules and other clients
• Maintain personal hygiene standards

Booking and Cancellation Policy

Appointment Scheduling

• Sessions must be booked in advance
• Confirmation required for all appointments
• Schedule changes subject to availability

Cancellation Policy

• 24-hour notice required for cancellations
• Late cancellations (less than 24 hours) forfeit the session
• No-shows forfeit the full session fee
• Emergency situations considered on case-by-case basis
• Chronic late cancellations may result in service termination

Payment Terms

Fees and Payment

• Payment due at time of booking or session
• Package payments due in full before first session
• Accepted payment methods: cash, credit card, check
• Late payment fees may apply to overdue accounts

Refund Policy

• Single sessions: No refunds after completion
• Package deals: Refunds prorated for unused sessions (subject to terms)
• Refund requests must be made in writing
• Medical emergency refunds considered case-by-case
• Processing fees may apply to refunds

Limitation of Liability and Assumption of Risk

Assumption of Risk

You acknowledge that:

• Physical exercise and fitness activities involve inherent risks
• You participate voluntarily and at your own risk
• You are solely responsible for your safety during sessions
• You will not hold VCAN Fitness liable for injuries

Limitation of Liability

VCAN Fitness liability is limited to:

• The amount paid for the specific service in question
• Direct damages only (no consequential or punitive damages)
• Coverage under our professional liability insurance

Health and Safety

Medical Conditions

You must inform us if you have:

• Heart conditions or cardiovascular issues
• Joint or bone problems
• Recent surgeries or injuries
• Pregnancy or recent childbirth
• Any condition that may affect exercise ability

Emergency Procedures

• Emergency contact information must be provided
• We may call emergency services if necessary
• You consent to emergency medical treatment
• Medical emergency costs are your responsibility

Intellectual Property

All content on our website and in our programs is protected by copyright:

• Exercise programs and techniques are proprietary
• Written materials and guides are copyrighted
• Photos and videos may not be reproduced without permission
• Client may not record sessions without written consent

Privacy and Confidentiality

• Your health information will be kept confidential
• Information sharing governed by our Privacy Policy
• Photos/videos require written consent
• Testimonials and reviews used only with permission

Code of Conduct

Acceptable Behavior

Clients must:

• Treat staff and other clients with respect
• Maintain appropriate language and behavior
• Follow facility rules and guidelines
• Report safety concerns immediately

Prohibited Behavior

The following are not permitted:

• Harassment, discrimination, or inappropriate conduct
• Use of illegal substances on premises
• Bringing weapons or dangerous items
• Recording without permission
• Disruptive or unsafe behavior

Termination of Services

We reserve the right to terminate services for:

• Violation of these terms
• Non-payment of fees
• Inappropriate behavior
• Safety concerns
• Medical reasons (with documentation)

Modifications to Terms

• Terms may be updated periodically
• Changes will be posted on our website
• Continued use constitutes acceptance of new terms
• Significant changes will be communicated directly

Dispute Resolution

• Good faith effort to resolve disputes directly
• Mediation preferred over litigation
• Tennessee state law governs these terms
• Davidson County courts have jurisdiction

Contact Information

Questions about these Terms of Service should be directed to:

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

By booking or participating in VCAN Fitness services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.