Privacy Policy

Introduction

VCAN Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Health and fitness information relevant to your training
• Payment and billing information
• Emergency contact information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our fitness services
• Schedule appointments and manage your account
• Process payments and billing
• Communicate with you about services and updates
• Ensure safety during training sessions
• Comply with legal obligations
• Analyze website usage to improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to sharing
• Service providers: With trusted third parties who assist in our operations (payment processing, appointment scheduling)
• Legal requirements: When required by law or to protect rights and safety
• Emergency situations: To emergency contacts or medical personnel if necessary

Health Information Privacy (HIPAA)

As a fitness service provider, we handle health-related information with special care:

• Health information is kept confidential and secure
• Access is limited to authorized personnel only
• We follow industry best practices for health data protection
• You have the right to access and correct your health information

Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission and storage
• Secure payment processing systems
• Regular security assessments and updates
• Limited access to personal information
• Staff training on privacy and security practices

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request transfer of your data

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party services or integrate with external platforms:

• Google Analytics for website analytics
• Payment processing services
• Appointment scheduling platforms
• Social media platforms

These third parties have their own privacy policies, and we are not responsible for their practices.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last modified" date. Continued use of our services after changes constitutes acceptance of the new policy.

Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights