Accessibility Statement
VCAN Fitness is committed to ensuring our services and website are accessible to everyone
Last updated: December 2024
Our Commitment
VCAN Fitness is committed to providing an inclusive environment and equal access to our fitness services for all individuals, regardless of physical ability, age, or disability status. We believe that everyone deserves the opportunity to improve their health and fitness.
Website Accessibility
Web Content Accessibility Guidelines (WCAG)
Our website strives to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:
- Visual impairments (blindness, low vision, color blindness)
- Hearing impairments
- Cognitive and learning disabilities
- Motor disabilities
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: All interactive elements can be accessed using keyboard-only navigation
- Screen Reader Support: Proper heading structure and alt text for images
- High Contrast: Sufficient color contrast ratios for text readability
- Responsive Design: Content adapts to different screen sizes and zoom levels
- Skip Links: Quick navigation to main content areas
- Focus Indicators: Clear visual indicators for keyboard focus
- Descriptive Links: Link text clearly describes the destination
Physical Facility Accessibility
Facility Features
Our Nashville location is designed to be accessible:
- Wheelchair Accessible: Ground floor location with accessible entrance
- Accessible Parking: Designated accessible parking spaces available
- Wide Doorways: All doorways meet ADA width requirements
- Accessible Restroom: Fully accessible restroom facilities
- Clear Pathways: Unobstructed paths throughout the facility
- Adjustable Equipment: Flexible equipment that can accommodate various abilities
Service Accessibility
Adaptive Training Programs
We provide adaptive fitness services for individuals with disabilities:
- Personalized Assessments: Comprehensive evaluation of abilities and limitations
- Modified Exercises: Exercises adapted to individual capabilities
- Specialized Equipment: Use of adaptive equipment when needed
- Flexible Scheduling: Accommodating scheduling needs for medical appointments
- Support Services: Assistance with transfers and positioning as needed
FST for Special Needs
Our Fascial Stretch Therapy can be adapted for various conditions:
- Post-stroke rehabilitation support
- Spinal cord injury mobility improvement
- Neurological condition management
- Chronic pain conditions
- Joint replacement recovery
- Age-related mobility issues
Communication Accessibility
Multiple Communication Options
We offer various ways to communicate with us:
- Phone: (615) 998-8456 with TTY compatibility
- Email: vcanfitness@gmail.com
- In-Person: Face-to-face consultations available
- Written Communication: Text-based communication options
- Sign Language: Interpreter services can be arranged with advance notice
Ongoing Improvements
Continuous Assessment
We regularly evaluate and improve our accessibility:
- Regular accessibility audits of our website and facility
- Staff training on disability awareness and accommodation
- Client feedback integration for accessibility improvements
- Updates to meet evolving accessibility standards
- Technology upgrades to enhance accessibility features
Assistive Technologies Supported
Our website has been tested with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Voice recognition software
- Keyboard-only navigation
- Browser zoom functionality
- High contrast mode
Feedback and Accommodation Requests
We Want to Hear From You
Your feedback helps us improve accessibility. Please contact us if you:
- Experience difficulty accessing our website or services
- Need accommodations for our services
- Have suggestions for accessibility improvements
- Encounter barriers to accessing our content
Accommodation Process
- Contact Us: Reach out via phone, email, or in-person
- Discuss Needs: We'll discuss your specific accommodation needs
- Develop Plan: Create a personalized accommodation plan
- Implement: Put accommodations in place before your visit
- Follow Up: Ensure accommodations are working effectively
Third-Party Content
Some content on our website may be provided by third parties. While we strive to ensure all content meets accessibility standards, we may not have complete control over third-party accessibility features. We work with vendors to address accessibility concerns when identified.
Contact Information
For accessibility questions, accommodation requests, or to report accessibility issues:
VCAN Fitness Accessibility Coordinator
1605 Westgate Circle
Brentwood, TN 37027
Phone: (615) 998-8456
Email:
vcanfitness@gmail.com
Subject Line: "Accessibility Request"
Legal Standards
VCAN Fitness complies with applicable federal and state accessibility laws, including:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Tennessee state accessibility requirements
- Web Content Accessibility Guidelines (WCAG) 2.1
Response Timeline
We are committed to responding to accessibility concerns promptly:
- Acknowledgment: Within 2 business days
- Investigation: Within 5 business days
- Resolution: Within 10 business days (complex issues may take longer)
- Emergency Accommodations: Same day when possible
VCAN Fitness is committed to creating an inclusive environment where everyone can pursue their fitness goals safely and effectively.
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